CRM software built around how you sell, not the other way round
Custom CRM systems to manage leads, customers, sales pipelines and follow-ups, built around how your team sells.
CRM Software Development services by H&G NextGen
Off-the-shelf CRMs often force your team to change how they work and charge per user every month. We build custom CRM software that fits your exact sales process, integrates with the tools you already use and belongs to you.
Track every lead from first enquiry to closed deal, automate follow-ups, and give management clear visibility of sales performance.
Lead Management
Capture leads from website, ads, WhatsApp and calls into one place.
Sales Pipeline
Visual deal stages, tasks and reminders so nothing slips through.
Customer Records
Complete history of calls, emails, quotes, invoices and tickets.
Automation & Follow-ups
Automatic emails, SMS and WhatsApp messages at the right time.
Quotations & Invoices
Create GST quotations and invoices directly from the CRM.
Sales Reports
Team performance, conversion rates and revenue forecasts.
Everything you need. Nothing you don't.
- Web and mobile access for your sales team
- Website, Facebook and Google Ads lead capture
- WhatsApp, email and SMS integration
- Role-based access for managers and executives
- Customer support ticketing
- Data import from Excel or your old CRM
- Custom fields, stages and workflows
- No per-user monthly licence fees
Technologies we use
- React
- Next.js
- Node.js
- Python
- PostgreSQL
- WhatsApp Business API
- Flutter
From brief to launch, step by step
The proven pipeline behind every CRM Software Development project we deliver.
- Step 1
Discover & Define
We map your goals, users and constraints into a clear scope, roadmap and fixed quote.
- Step 2
Design & Prototype
Wireframes and clickable prototypes you approve before a single line of code is written.
- Step 3
Build in Sprints
Clean, reviewed code shipped in short sprints, with a live demo at every milestone.
- Step 4
Test & Harden
Functional, device, performance and security testing. Bugs die here, not in production.
- Step 5
Deploy & Launch
A calm, zero-drama go-live on your cloud, server, Google Play or App Store, with full handover.
- Step 6
Support & Scale
Monitoring, updates and new features as your users and your business grow.
CRM Software Development: questions, answered
Why build a custom CRM instead of using Salesforce or Zoho?
A custom CRM fits your exact workflow, has no per-user subscription fees and can grow with your business. Ready-made CRMs are a good start, but many businesses outgrow them or pay for features they never use.
Can you migrate our existing customer data?
Yes. We import customers, leads and history from Excel sheets or your current CRM so your team can start immediately.
Can the CRM capture leads from our website and ads automatically?
Yes. We connect your website forms, Facebook Lead Ads, Google Ads and WhatsApp so new leads appear in the CRM in real time.
Is there a mobile app for the sales team?
We can provide a mobile app or a mobile-friendly web version so field sales staff can update leads on the go.
Your CRM Software Development project starts here.
Tell us what you want to build. Within one business day you'll get ideas, a timeline and a clear, fixed quote.